When it comes to managing Everton Football team - nothing but the best is good enough, so the HR Department had high hopes for the human resources technology that would support the business through its continual growth.
“Had we not adopted this approach we would inevitably be encountering issues now that we’re using the software on a day-to-day basis, which is something nobody wants.”
The challenge was to find an intelligent and proactive resource that would act as another knowledgeable member of the HR team and help improve efficiencies. Selection of the right system was sure to open up a raft of opportunities for the entire company, so a project budget was agreed in advance.
Software demonstrations were tailored to the specific needs of Everton Football Club which illustrated a key understanding of the HR challenges and opportunities that the organisation would face going forward, and the ways that the system could help address them.
The system was easy to use, regardless of users’ technological proficiencies.
Cascade’s desire to deliver a configurable product was clear. It was evident in the demonstration that Everton would be able to ‘mend and build’ themselves. Now, they do not have to rely on Cascade to build new screens and workflows which of course saves time and money for the client. With Cascade, the Everton team can quickly and easily bring an old paper process or a new idea to life.
The workflow functionality particularly stood out as an intelligent tool that would allow Everton to work smarter. It also proved that Cascade could meet the brief of being a virtual, proactive member of the team.
Cascade’s varied client base in fact includes very similar clients – even other Premier League football clubs. This gave Everton confidence in the product’s relevance and supplier’s knowledge and experience.
The HR team sought a provider that could support the club throughout the lifetime of the software. Everton operates seven days a week, so the HR team need the ability to deal with issues on match days, if the situation dictates. Cascade’s online portal is great for this as it allows queries to be logged and helpful resources to be accessed at any time, and responses are prompt.
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