Customer Stories


HR Software


SOFGEN needed a new HR system that would streamline processes and provide powerful functionality for disparate users across the globe. Cascade rose to the challenge to developed a system that brought immediate and ongoing benefits.

Who is SOFGEN?

SOFGEN is a niche consultancy specialising in Private, Commercial and Retail Banking. The group was founded in Geneva in 1999 and now operates globally with main offices in Geneva, Chennai, Singapore, London and New York. The company has expanded from 120 employees in 2007 to over 300 today and operates with a 12 strong global HR Team.

What did SOFGEN need?

To support its continuing worldwide expansion SOFGEN had an urgent need to streamline its HR processes. Day-to-day administration tasks were being completed manually taking up valuable time. SOFGEN had a number of additional requirements specific to its own business model, such as the need to match consultants to client requirements and the ability to see allocation of resources across a number of countries instantaneously.

Why SOFGEN chose Cascade?

SOFGEN was looking for a future-proofed software solution that could satisfy challenging criteria. The company needed a software partner who could offer a structured approach so as to meet aggressive timescales in addition to challenging training needs.

Cascade’s human resource solution

Cascade undertook a very thorough analysis of SOFGEN’s needs discussing in detail all aspects of the functionality required. This analysis underpinned the solution design and was vital to the accurate configuration of the system. In addition to the solid foundation provided by Cascade’s consultants, a flexible approach was taken in response to SOFGEN’s rapidly expanding business.

The Cascade modules implemented include:
  • Core HR – the platform which provides SOFGEN with Cascade’s base HR functionality
  • System Designer – allows SOFGEN to choose exactly how data is to be recorded
  • Workflow – ensures that all users employ correct pratices in order to streamline HR processes and maximise efficiency
  • Self Service – gives SOFGEN staff the ability to update their own records, and request holidays and authorised absences. This functionality is ideal for staff on the move in different geographies and varied time zones worldwide
  • Recruitment – helps SOFGEN manage its recruitment process by reducing administration whilst helping to identify the very best candidate for each role.

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